QUESTIONS, ANSWERED

Orders are processed within 1–2 business days. US delivery usually takes 5–9 business days after that. You'll receive a tracking link by email as soon as your order ships.

Yes — every order over $50 ships free. Below that, shipping is calculated at checkout.

Use the Track My Order page in the menu, or click the tracking link in your shipping confirmation email.

Check the size chart on each product page — it maps directly to your US shoe size. If you're between sizes, we recommend sizing up for a relaxed fit.

Our compression line uses graduated 15–20 mmHg support — firmest at the ankle, gentler up the calf. It should feel like a supportive hug, not restrictive. First-timers usually adjust within a day or two.

No — they're knit with a supportive blend that keeps its shape and fit wash after wash.

Alpaca is softer than sheep's wool, wicks moisture better than cotton, insulates when it's cold and breathes when it's warm — and it's naturally lanolin-free, so it's gentle on sensitive skin.

No — alpaca fiber is thermoregulating. Its hollow-core fibers move heat and moisture away from your skin, keeping your feet cooler and drier than cotton in the heat.

Machine wash cold on the gentle cycle with mild detergent, then air dry. Skip bleach and fabric softener — they break down the natural fiber.

Yes. Alpaca is naturally odor-resistant — it wicks away the moisture bacteria need to grow, so your socks stay fresher longer, even after a full day of work.

15–20 mmHg graduated compression — the everyday support level. Firmest at the ankle, easing up the leg to support healthy circulation.

That's exactly what they're made for. Most customers wear them from morning to night — on shift, traveling, or on their feet all day.

Anyone on their feet a lot, sitting for long hours, traveling, or dealing with tired, achy legs. If you have a medical condition, check with your doctor about the right compression level for you.

Every order is covered by our 30-day comfort guarantee. Not in love? Contact us within 30 days for an exchange or a full refund.

We'll exchange it — simple as that. Reach out through the Contact page with your order number and the size you need.

Send us a message via the Contact page (or email support@alpacore.co) with your order number — we'll take care of the rest.